Last updated: July 2026
These terms govern the use of the Napfradar app, provided by Melanie Donner, Allee 16, 3435 Erpersdorf, Austria (“we”). By registering and using the app you accept these terms. Contact: support@napfradar.app.
Napfradar is a digital tool for documenting the nutrition of dogs and cats: meal and symptom diary, ingredient/product checks, analyses and reports. The app is not a substitute for veterinary advice, examination or diagnosis (see § 8).
Using the app requires an account (email and password). You must provide accurate information and keep your credentials confidential. Use requires that you are of legal age or have the consent of a legal guardian.
Basic features are free to use (including one pet profile and a limited number of checks per month). Napfradar Pro unlocks advanced features (e.g. unlimited checks, multiple pets, pattern detection, veterinary PDF).
Pro is offered as a subscription with a monthly or yearly term. Purchase and billing are handled exclusively through your app store (Apple App Store or Google Play). The respective store’s terms apply in addition.
For paid digital services provided immediately after purchase, the statutory right of withdrawal may lapse once performance has begun with your express consent. Withdrawal and refunds are processed through your app store.
Data you enter and photos you upload remain your content. You grant us only the right to store and process this content for the purpose of operating the app (see Privacy Policy). You warrant that you will not upload unlawful content or misuse the app.
We strive for high availability of the app but cannot guarantee uninterrupted operation. Maintenance, technical faults or changes to the feature set may occur.
Napfradar provides no diagnoses and no veterinary advice. Patterns identified by the app are mere indications, not medical findings. For any health question or complaint regarding your pet, always consult a veterinarian. Decisions about feeding and treatment are your own responsibility.
We are liable without limitation for intent and gross negligence and under mandatory statutory provisions. Otherwise, liability is – to the extent permitted by law – limited to typical, foreseeable damages. No liability is accepted for damages arising from disregarding the health notice (§ 8). Statutory consumer rights remain unaffected.
We may amend these terms where required for legal or functional reasons. We will notify you of material changes in an appropriate manner. The current version is always available at this address.
You can delete your account and all associated data at any time – see Delete account & data. An active subscription must additionally be cancelled through your app store.
Austrian law applies, excluding its conflict-of-law rules. Mandatory consumer-protection provisions of your country of residence and the statutory consumer place of jurisdiction remain unaffected.