Napfradar

Privacy Policy

Last updated: July 2026

This policy informs you, in accordance with the EU General Data Protection Regulation (GDPR), which personal data we process in the Napfradar app, for what purpose, and what rights you have.

1 · Controller

The party responsible for data processing under the GDPR is:

Melanie Donner
Allee 16
3435 Erpersdorf, Austria
Email: support@napfradar.app

2 · What data we process

Napfradar is a nutrition diary for dogs and cats. We only process data required to operate the app:

DataPurposeLegal basis
Email address, user IDCreate account, sign in, associate data with your accountArt. 6(1)(b) GDPR (contract)
Pet profiles, meal and symptom diary, allergies/observations/preferences, weight/BCS, elimination diets, saved productsCore app functionality (nutrition tracking and analysis)Art. 6(1)(b) GDPR (contract)
Uploaded photos (optional, attached to symptoms)Documenting symptoms, veterinary reportArt. 6(1)(b) GDPR (contract)
Purchase and subscription status (Napfradar Pro)Unlocking paid featuresArt. 6(1)(b) GDPR (contract)
Crash and diagnostic data (without personal identifiers)Stability, error analysis, improving the appArt. 6(1)(f) GDPR (legitimate interest)

No advertising, no tracking: Napfradar embeds no third-party advertising or analytics trackers and builds no user profiles for advertising purposes. No location data is collected.

Note on pet health: Information about your pet’s condition relates to the animal, not to you, and is not health data within the meaning of Art. 9 GDPR.

3 · Processors and recipients

We do not share data with third parties for their own purposes. To operate the app we use carefully selected service providers that process data solely on our behalf and under our instructions (processing under Art. 28 GDPR):

ProviderFunction
SupabaseHosting, database, authentication and file storage (server location: EU – Ireland)
RevenueCat, Inc. (USA)Managing subscriptions and purchase status
Sentry (Functional Software, Inc., USA)Crash and error monitoring (without personal user content)
Google Play / Apple App StorePayment processing for paid purchases

Payments are processed by the respective app store. Payment details (e.g. credit card) are handled exclusively by the store; we do not receive them.

4 · Transfers to third countries

Some providers (including RevenueCat and Sentry) are based in the USA. Transfers take place on the basis of the EU Standard Contractual Clauses or – where certified – the EU-US Data Privacy Framework, with appropriate safeguards under Art. 46 GDPR.

5 · Retention

We store your account and usage data for as long as your account exists. When your account is deleted, the associated data is removed immediately and irreversibly. Statutory retention obligations (e.g. purchase records held by the store) remain unaffected. For details on deletion, see Delete account & data.

6 · Your rights

Under the GDPR you have the following rights:

To exercise these rights, an email to support@napfradar.app is sufficient. You also have the right to lodge a complaint with a supervisory authority – in Austria, the Austrian Data Protection Authority (dsb.gv.at).

7 · Data security

Transmission between the app and our servers is fully encrypted (TLS/HTTPS). Access to your data is restricted to your account via access rules; uploaded photos are stored in private storage and can only be retrieved through time-limited, signed links.

8 · Changes to this policy

We update this privacy policy when the app or the legal situation changes. The current version is always available at this address.